• How do I measure my dog for a collar?

Using a soft tailors tape, take the neck measurement. Pull the tape snug but not tight.  Take that measurement and add 1 inch for small dogs and 2 inches for larger dogs. 

  • How long before my order ships?

All our items are handmade in the USA once ordered.  We need 6-8 business days to create your custom collar before being shipped. We try to get them out sooner if able.  Business days do not include weekends or federal holidays.

  • What shipping method do you use?

We ship everything via USPS, either First Class Mail or Priority Mail. Average transit time is 2-5 days.

  • Do you offer International Shipping?

Due to reliability issues in the past, we no longer offer international shipping

  • My dog is only 8 lb, do you make collars that small?  

Most of our hardware is too bulky for toy breeds.  The narrowest width offer is 3/4" wide. That width with aluminum or plastic buckles are best for dogs between 15 and 25 lbs.